When was the last time you’ve cleaned your Datacard SP Series or SD Series card printer? Do you remember? We hope your answer is “recently”. All Datacard card printers include a cleaning system to continuously clean each card as it enters the printer. To help ensure that your printer is operating at its highest level of efficiency. However, it is important to perform additional regular cleaning cycles to remove lint, dirt and other contaminates that build-up on transport rollers and your print head. Eventually if you have not performed a regular cleaning, your print head can fail to perform, which is an unnecessary and costly expense.

What do you do if your answer was not “recently”? Additional regular cleaning cycles have two basic steps:

  1. Replace the adhesive cleaning sleeve
  2. Run a printer cleaning card. If printing dual-sided cards or using a laminate material, a special cleaning card is required in addition to the standard cleaning card.

Where do you get these cleaning materials? Datacard makes it easy, they include them in your ribbon kit (SP and SD Series printers). Each ribbon kit includes one ribbon, one adhesive cleaning sleeve, and one isopropanol cleaning card.

What is the recommended cleaning interval? When printing with color ribbons, a good time to perform a regular cleaning cycle is when the ribbon is being replaced. Cleaning the printer at this time eliminates printer downtime and is easy to add to the operator’s routine. If you are using monochrome ribbons, it is best to set the printer firmware to prompt the operator to perform a cleaning cycle at a regular interval. Why? The monochrome ribbons have such a high image yield, waiting for a ribbon change to perform a cleaning cycle would be far and few between. Also, monochrome ribbons tend to produce more contaminate inside the printer than color ribbons, so please be a frequent cleaner. We suggest setting the firmware prompt to no higher than every 250 cards when using monochrome ribbons.

If in between these regular cleaning cycles you are seeing unprinted lines on each card produced, the printhead may have debris stuck to it. To clean a printhead (and you will want to), we offer isopropanol cleaning pens. When cleaning the printhead, it is a good opportunity to perform a regular cleaning cycle and remove all contaminates from the printer. If unprinted lines continue to appear on each card after a full cleaning cycle and printhead cleaning, the damage may be permanent to your printhead. We have replacement printheads available.

Please refer to your Printer User’s Guide for the specific cleaning instructions for your Datacard card printer.

Please contact your sales representative at Card Tech ID for more information. Call (866) 348-1105 or email sales@cardtechid.com.


About Card Tech ID

For more than 19 years Card Tech ID has been providing high quality ID card printers, complete digital photo ID systems, ID card software, HID proximity cards and tags, PVC card supplies, ID badge holders and accessories as well as custom printed ID products. We offer a wide array of products as the best prices and can ship most items the same day. Card Tech ID serves customers in many industries including: * Enterprises including fortune 500 companies * State government * Fire Departments * Police Departments * Hospitals * Small and large organizations * Sports teams * Restaurants * Elementary schools, college, universities * Event and conference * Recreation * Religious organizations Card Tech ID has earned the reputation of delivering the highest quality products and superb customer service. We are privately owned and operated in the USA and offer a selection of products made in the USA. We work closely with our customers in order to provide the appropriate products to fit their current and future needs. Your total satisfaction is our goal! We invite you to browse our website and shop our extensive product offers. Prefer to speak to a Customer Service Specialist? Please call us at (603) 736-0005 or email service@cardtechid.com. Our office hours are Monday through Friday 9 AM-5 PM EST.

One response »

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