For Datacard Group systems:  SD260, SD260L & SD360,  to delete a print job that is stuck in the print manager queue do the following:

1.  From command prompt, run “net stop spooler”

2.  From Task Manager, end the print filter pipeline process (printfilterpipelinesvc.exe)

3.  From command prompt, delete all files in c:\windows\system32\spool\printers

4.  From command prompt, run “net start spooler”

**An alternative to Steps 1 & 4 is to stop the print spooler service and then restart it. Go to Control Panel- Administrative Tools- Services.

**An alternative to Step 3 is to use Windows Explorer to get to the directory containing the files to delete. Go to C:\Windows\System32\spool\PRINTERS.

Note:  Printfilterpipelinesvc.exe is a Microsoft driver component for XPS drivers and as long as it is running the spooler will not shut down.


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