It is important to save the original box and interior packaging your printer came in. If during the warranty period your printer has mechanical issues, you will need to ship your card printer to either Card Tech ID or your card printer manufacturer (depending on circumstances).

The only way to ensure your printer is not further damaged in transit is to have it properly packaged. If the printer sustains damage in a non-factory box, the manufacturer’s warranty could be voided.

If you card printer is no longer under manufacturer warranty, further damage could still be sustained during transit, which results in more costly repairs. Repairs can quickly reduce your return on investment.

If you no longer have your original box or packaging, you can contact Card Tech ID (866) 348-1105 or email sales@cardtechid.com to find out if a replacement box with interior packaging can be purchased if the need arises.

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About Card Tech ID

For more than 19 years Card Tech ID has been providing high quality ID card printers, complete digital photo ID systems, ID card software, HID proximity cards and tags, PVC card supplies, ID badge holders and accessories as well as custom printed ID products. We offer a wide array of products as the best prices and can ship most items the same day. Card Tech ID serves customers in many industries including: * Enterprises including fortune 500 companies * State government * Fire Departments * Police Departments * Hospitals * Small and large organizations * Sports teams * Restaurants * Elementary schools, college, universities * Event and conference * Recreation * Religious organizations Card Tech ID has earned the reputation of delivering the highest quality products and superb customer service. We are privately owned and operated in the USA and offer a selection of products made in the USA. We work closely with our customers in order to provide the appropriate products to fit their current and future needs. Your total satisfaction is our goal! We invite you to browse our website and shop our extensive product offers. Prefer to speak to a Customer Service Specialist? Please call us at (603) 736-0005 or email service@cardtechid.com. Our office hours are Monday through Friday 9 AM-5 PM EST.

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